Thursday 31 May 2012

Getting caught up


Hello everyone!
Hope that you all had a pleasant week. This week was an exciting one for the project as we got to meet all the board members and start their training! As I will explain later, the reasons for not posting in so long was that all of our training sessions got moved ahead a few days, and we have been very busy trying to keep up with that as a result.

The first meeting was held on Monday in the afternoon. Things started off a little slowly as we hadn’t realised how much longer it would take with a translator (combined with the often long winded way of talking in Luo) and because most people showed up 30 minutes late. Thankfully they generally enjoyed our “icebreaker” activities to introduce everyone. Ours consisted of us passing around a roll of toilet paper for everyone to take a few pieces while they told everyone else their name, village, why they took on the position and answered the question: if you could be any animal, what would it be and why. The animals and reasons given were very interesting. Two people would be cows so that they could produce milk to support everyone, and one of the board members said she would be a hen to make eggs that she could sell. Two of them said that they would be rabbits because they are smart. One of my favourite answers was to be a giraffe so that she could look far ahead and to plan.  My favourite answer however was to be a lion so that he could protect the bank from any danger. Once we had gone around the circle we then informed everyone that they would have to share one skill they would bring to the board, for each square of toilet paper they had taken before. Unfortunately because everyone took at least 10-12 squares we had to limit the number at 4. They thought it quite funny that they had all taken so many pieces.

The rest of the training session worked through explaining some of the boring process stuff that we had to get out of the way before getting into the role of the board for the year ahead. Based off their questions we could tell that this was the part that they were most interested in, and they seemed to appreciate the balance we struck between detail and ambiguity about their roles. We don’t want to make their roles too defined so that it seems like a chore, but rather to give them some space to keep their position engaging and fulfilling.

The rest of the meeting was spent working through some brainstorming around the best ways of interacting with members, and working through their first case: The Tea Situation. I believe I wrote up about this in one of my earlier posts but as a refresher, we struggle with what may seem like a very minor issue. GIVE generally provides tea at all of our training sessions to the attendees, but we have found that giving the tea can create a sense of entitlement and impact the engagement of the participants as a result. Our hope was to encourage the board members to work together with us to provide all the ‘ingredients’ for us to make tea together. The impact of giving tea would be small, but the hope was that the impact of us withholding tea and working together to make tea for ourselves would have a much bigger, positive impact. We are hoping that the board can work with us towards making the bank self-sustainable, and were hoping that this would send a positive message in that regard. So, to try and get to this position of everyone working together to provide tea, we wrote a case about Frank the miller. The gist of the story was that he was trying to get the farmers to try a new idea, combining their harvests, to create bigger batches for him to mill and hence reduce his costs. The hope was that by working through the case they would see the benefits of working together, and the challenges of changing what people are accustomed to. The board nailed the case, providing solutions to our questions that were even better than some of our answers. However, when we presented our “Tea Situation” to them, they all laughed and unanimously rejected our idea of coming together to provide tea. Oh well, we tried!

After a break, with some music and attempts by Katie and myself at Kenyan dancing, we returned to our session. There was not much left at this point as we went through the brainstorm I mentioned earlier, before discussing the training schedule. Unfortunately, there was a conflict with our last planned session due to a church event and we are planning to go on a safari the week following the training...so we had to move all of our training sessions ahead by a few days. This was not ideal in the slightest for us, since it takes on average roughly 10-12 hours to fully prepare each training session, and we were only expecting to have two sessions our first week, not three. However, the ‘customer’ is always right, and it made the most sense to make those changes so we will have to make due.

We finished the first session by getting the board members to teach us something in Luo. We decided upon learning how to count, so that we wouldn’t get ripped off by people at the market as often, which they thought was quite funny! They also thought it was hilarious to hear us trying to learn the numbers, and it will be one of my goals to completely learn them before the end of the training sessions.

Following the training session we were quite pleased with how it had gone. The board members seem to all be very competent and intelligent leaders in the community who are very committed to the bank. They also seem to respond well to our attempted teaching style. We are certainly learning a lot as we go considering that neither of us has run training sessions such as these before, let alone for the board of directors of a bank. Thankfully we have good bodies of knowledge to fall back on in the form of my camp staff training experience, Katie’s parents and my own parents, in addition to our GIVE support team back in Canada and the UK. The other members of the house have also been very helpful at providing a fresh set of eyes and opinions on various aspects of our training which we have been struggling with.

Anyways we spent a good dinner that evening catching up with the rest of the travellers before getting back to work on the upcoming training sessions for much of the night and the next day. We have been working hard but also making sure to save some time for reading, exploring, and hanging out with the other travellers. Our dinner table discussions continue to be interesting and continue to cover vast subject areas. Still, all being said we are really looking forward to our day off this weekend. I am especially looking forward to it because Shahzad and Karim are coming to Kisumu, so I will hopefully be able to meet up with them for a few hours. (They were my host family in Nairobi)

I will leave my rambling story at this point; to hopefully then get you all fully caught up this afternoon.
Best,
Graham

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